GCTV Media — Privacy Policy
Last updated: 25 October 2026
Your Information. Your Privacy. Our Responsibility.
1. Introduction
GCTV Media is a video production and smartphone filmmaking education business based in Timaru, South Canterbury, New Zealand.
We respect your privacy and are committed to protecting personal information and handling it responsibly, securely and transparently.
This Privacy Policy explains how we collect, use, store, protect and share information when you:
- Visit our website.
- Contact us about video production services.
- Register your interest in our courses.
- Create a student account.
- Purchase a course or service.
- Access our online learning platform.
- Participate in personalised online instruction.
Our website is https://media.gctv.nz/.
We handle personal information in accordance with applicable New Zealand privacy law, including the Privacy Act 2020, and any additional privacy obligations that apply to our international services.
2. Who We Are
Business: GCTV Media
Location: Timaru, South Canterbury, New Zealand
Website: https://media.gctv.nz/
Privacy contact: [Insert business email address]
Privacy Officer: [Insert responsible person’s name or role]
Business address: [Insert appropriate postal or physical address]
GCTV Media is responsible for managing personal information collected through its business activities, subject to applicable law.
3. Personal Information We Collect
Depending on how you interact with our website and services, we may collect:
Contact information
- Name and email address.
- Telephone number, where provided.
- Messages and enquiries submitted through our website.
- Information about services you are interested in.
Course and student information
- Course interest registrations.
- Student account information.
- Enrolment details.
- Learning progress and completed lessons.
- Assignments and student-submitted work.
- Communications between students and instructors.
- Relevant information about learning goals and experience.
Purchase and transaction information
- Course or service purchased.
- Order number and transaction reference.
- Payment amount, currency and date.
- Payment status.
- Billing name, address and contact details where required.
- Relevant refund or cancellation records.
Technical information
Depending on the services enabled, we may collect information such as IP addresses, browser and device information, website security logs, cookies and website usage information.
We aim to collect only information reasonably necessary for operating our business and providing our services.
4. How We Use Your Information
Personal information may be used to:
- Respond to enquiries.
- Provide video production services.
- Register interest in forthcoming courses.
- Manage student registrations and enrolments.
- Provide access to learning materials.
- Arrange and deliver personalised teaching sessions.
- Monitor learning progress and provide feedback.
- Administer orders, payments and refunds.
- Provide customer and technical support.
- Maintain website security and functionality.
- Meet legal, financial and administrative obligations.
We will not use personal information for unrelated purposes unless permitted by applicable law or supported by any required authorisation.
5. Course Interest Registration and Communication
When you register your interest in one of our courses, we collect the information necessary to respond to your enquiry and keep you informed about that course.
Registering interest does not automatically enrol you in a paid course.
We may contact you with relevant information about course availability, enrolment arrangements and course commencement.
We will obtain any required consent before sending unrelated promotional communications.
Where applicable, marketing messages will comply with New Zealand’s Unsolicited Electronic Messages Act 2007 and include an appropriate unsubscribe facility.
6. Student Accounts and Our Learning Platform
GCTV Media provides access to online learning materials through its website and learning platform.
Registered students may receive access to a personal Student Dashboard.
Depending on the features enabled, we may collect or maintain:
- Account registration details.
- Course enrolment information.
- Learning progress.
- Completed lessons and assignments.
- Instructor feedback.
- Communications relating to the student’s learning.
Student information is used to administer educational services and support the learning experience.
Students are responsible for keeping account passwords confidential and should not share login credentials with other people.
Access to student information is limited to authorised personnel and relevant service providers as necessary for operating the learning platform.
7. Payments — Secure Processing Through Stripe
GCTV Media does not collect or store customers’ full credit or debit card details on its website.
Payments for our courses and services are processed through Stripe, an independent third-party payment processing provider.
When a customer makes a payment, sensitive payment card information is handled through Stripe’s payment processing systems.
GCTV Media does not store:
- Full credit card numbers.
- Full debit card numbers.
- Card security codes (CVV or CVC).
- Complete card expiry details as part of a locally stored card record.
GCTV Media may receive and retain limited information relating to a transaction, including:
- Customer name and billing details.
- Purchased course or service.
- Payment amount and currency.
- Payment date and status.
- Transaction or payment reference.
- Limited card information, such as the card brand or last four digits, where provided by Stripe.
- Records required for refunds, accounting and financial administration.
This information is used to confirm purchases, administer course enrolments, respond to payment enquiries, process refunds and comply with applicable legal obligations.
Where a customer chooses to save a payment method, Stripe may securely store the payment credentials and provide a token or reference that enables supported future transactions. Complete card credentials are not stored directly in the GCTV Media WordPress database through the standard Stripe payment integration.
Stripe operates under its own privacy and security policies and may process information in countries outside New Zealand.
Customers are encouraged to review Stripe’s Privacy Policy:
GCTV Media does not sell customers’ payment or personal information to third-party advertisers.
8. WooCommerce and Order Records
Our website uses WooCommerce to manage online purchases and course-related transactions.
WooCommerce may store customer account details, order records, billing information, products or courses purchased, and information required to fulfil purchases.
These records support:
- Order confirmation.
- Student enrolment administration.
- Accounting and taxation.
- Customer support.
- Refunds and cancellations.
- Legal recordkeeping obligations.
WooCommerce order records are separate from sensitive card payment credentials processed by Stripe.
We retain necessary order information for as long as required for legitimate business, accounting and legal purposes.
9. Personalised Zoom Instruction
Our courses may include individual online instruction through Zoom.
When attending a Zoom session, students may share their name, voice, video, screen and information relevant to their learning.
Zoom may process technical and meeting-related information according to its own privacy arrangements.
GCTV Media will provide appropriate notice and obtain permission or another lawful authorisation before recording or publicly sharing identifiable teaching sessions.
Students must obtain permission before recording or distributing sessions involving their instructor or other participants.
10. Cookies and Website Technologies
Our website may use cookies and related technologies to support normal operation.
These may include:
- WordPress login and session cookies.
- WooCommerce cart and checkout cookies.
- Website security and anti-spam technologies.
- Learning platform functionality.
- Website analytics, where enabled.
- Cookies associated with external content or services.
Some essential cookies are necessary for the website to function correctly.
Where applicable privacy law requires information, consent or choices concerning non-essential technologies, we will provide appropriate mechanisms.
Visitors can also manage certain cookies through their web browser.
11. Third-Party Services
GCTV Media may use third-party providers for website hosting, online learning, payment processing, video meetings, security, website analytics and communications.
These services may include:
- WordPress and its installed extensions.
- WooCommerce.
- Stripe.
- Zoom.
- Contact and registration form services.
- Website hosting and security providers.
- Analytics and embedded media services.
The information shared with each provider depends on the service used and its configuration.
We take reasonable steps to address applicable privacy obligations when selecting and using external providers.
12. International Students and Overseas Data Processing
GCTV Media is based in New Zealand and may provide services to students and customers internationally.
Some third-party services, including Stripe and Zoom, may process information outside New Zealand.
Where personal information is disclosed to overseas organisations, GCTV Media will comply with the relevant requirements of the New Zealand Privacy Act 2020, including Information Privacy Principle 12 where applicable.
Additional privacy rights may apply to individuals located in other countries, including jurisdictions with specific data protection legislation.
13. Information Received from Other Sources
In some circumstances, we may receive personal information from another person or organisation, such as an authorised referral or an enquiry made on someone’s behalf.
Where required by Information Privacy Principle 3A of the New Zealand Privacy Act 2020, we will take reasonable steps to inform the individual concerned about the collection, its purpose, intended recipients and relevant rights, unless a lawful exception applies.
14. Information Security
We take reasonable steps to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.
Our security measures may include:
- Restricted administrative access.
- Account authentication.
- Website and plugin maintenance.
- Security and anti-spam measures.
- Appropriate service-provider safeguards.
- Website and data backup arrangements.
While we take reasonable precautions, no internet-based service can guarantee absolute security.
Notifiable privacy breaches will be handled in accordance with applicable legal requirements.
15. Information Retention
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected or other purposes permitted or required by law.
Retention periods may differ for:
- General enquiries.
- Expressions of interest.
- Student accounts.
- Learning progress and assignments.
- Purchase and payment records.
- Accounting and taxation records.
- Website security information.
Information that is no longer required will be deleted, anonymised or securely disposed of where appropriate.
16. Your Privacy Rights
You may request access to personal information that GCTV Media holds about you.
You may also request correction of information you believe is inaccurate.
These rights are subject to applicable legal requirements and exceptions.
Additional rights may apply to international users under the privacy legislation of their country.
Privacy-related requests should be directed to our designated privacy contact.
17. Children and Young People
Our personalised online courses are principally intended for adult learners.
Where we agree to provide educational services to someone under 18, we will consider appropriate parent or guardian involvement and relevant privacy safeguards.
We do not knowingly collect children’s personal information in circumstances where doing so would be unlawful.
18. Student Work, Images and Testimonials
Students may submit photographs, videos, assignments and other creative work during their studies.
We use submitted material for relevant teaching, feedback and educational administration.
We will obtain appropriate permission or another lawful basis before publicly displaying identifiable student work, images or testimonials for promotional purposes.
19. External Links and Embedded Content
Our website may contain links to external websites, video platforms, educational resources and social media services.
External providers may collect or process information according to their own privacy policies.
GCTV Media is not responsible for the independent privacy practices of third-party websites.
20. Privacy Enquiries and Complaints
If you have questions or concerns about how we handle personal information, please contact GCTV Media in the first instance.
We will consider enquiries and complaints in accordance with applicable privacy law.
If you remain dissatisfied, you may contact the Office of the Privacy Commissioner in New Zealand.
Website: https://www.privacy.org.nz/
21. Updates to This Policy
We may update this Privacy Policy to reflect changes in our business operations, website technologies, educational services or legal obligations.
The current version will be published on our website, together with the date of the latest revision.
Where required by law, we will provide additional notice of material changes22. Contact GCTV Media
22. GCTV Media
Timaru, South Canterbury, New Zealand
Website: https://media.gctv.nz/
Email: [gctvmedianz@gmail.com]
Privacy Officer: [GCTV Owners]
Contact address: [Edward st, Parkside, Timaru]
For further information about purchasing courses or accessing our learning platform, please refer to our Terms and Conditions and Refund, Cancellation & Rescheduling Policy.
GCTV Media is committed to treating student and customer information with care, respect and transparency.